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Testimonials

All of these testimonials are copied from Facebook or Google reviews, or from emails received. 

From Google Review

*****
Rating:

Excellent service received, helpful suggestions given about type of frame, etc and different finished available. Couldn't be happier.

From Google Review

*****
Rating:

From start to finish Jon has provided us with a first class service. My requirement was to have framed two antique golf clubs made by my Grandfather about a century ago and to include a photo and a brief biography. Jon's experience and advice ensured the right choice of materials for the frame, and his expertise in making the frame and mounting the clubs to show them to their best advantage, means that we have something that not only looks good on the wall, but also will stay in our family as a reminder of a very talented man. I thoroughly recommend Otters Pool Studio.

From Google Review

*****
Rating:

Excellent, professional service. Highly recommended.

From Google Review

*****
Rating:

Fantastic. I managed to spill tea into some expensive artwork. Luckily, just the inner frames and Mount got ruined, but it’s was one of three piece’s and needed to be replaced like-for-like. Emailed several framers and Otter Pool Studio really stood out with a detailed response, I could tell they were professional, and the service I received, really confirmed this. Easy to book website was smooth too. 10/10 job, Jon sorted it out for me, now you’d never know I threw tea all in it! Highly recommend.

From Google Review

*****
Rating:

Jon is nothing short of a skilled craftsman. His attention to detail, his expert eye, and his complete & utter perfectionism is unbeatable. Jon always goes above and beyond on the framing projects he does for my vintage art business and I genuinely wouldn't use anyone else.

From Google Review

*****
Rating:

Fantastic service. Beautiful frames and just around the corner. Will use again and highly recommend.

From Google Review

*****
Rating:

Jon framed 2 jigsaw puzzles that I made. They were very dear to me. The result was stunning. We talked for 1 hour to agree on the frame and addings to insert which would give some depth to the jigsaws. Jon is very professional, expert in his field and offer good advice. I am glad I went to him, would highly recommend and will definitely go back in the future.

From Google Review

*****
Rating:

Yet again, brilliant framing of complex items sympathetic to the subjects: one a delicate 1894 letter framed with a vellum document that had been folded up tightly since 1894 beautifully now on display; the other 15 decades old photographs of great value to the family perfectly framed.

From Google Review

*****
Rating:

Jon is a fantastic framer. I’ve used him over the years, either for my own work or things I’ve bought, and found that he’s miles ahead of the rest. His workmanship is outstanding and the consultative/pre-framing process really does get the best outcome. I’ve tried other framers but the quality of frames is nowhere as good. I’ve had one white frame that Jon DIDN’T do that yellowed, and another framer that left a hair trapped in there! You wouldn’t get that with Otters Pool. I think Jon would agree that he’s not the cheapest, but I’ve used cheaper - and yellowing frames and trapped hairs is what I got! You really do get what you pay for with Jon and I couldn’t recommend him highly enough.

From Google Review

*****
Rating:

Jon framed a new large piece of art we had bought. He was very helpful and professional throughout - he guided us on the frame size and options without pressuring us to go for a certain style or price bracket. He was very transparent with fees and delivery time. When the art was delivered you can see the high quality of the workmanship. He is careful with his choice of suppliers and the framing itself is done beautifully by him. I highly recommend and will be back to purchase from him again. Thank you!

From Google Review

*****
Rating:

Always very high quality work done with great service also

From Google Review

*****
Rating:

Great service, great advice, great price

From Google Review

*****
Rating:

We were delighted today when we went to collect our beautifully framed painting. We had an idea of the frame we wanted, but were offered lots of advice when we arranged an appointment to choose it down to the best glass to use. The frame has been crafted beautifully and we would not hesitate to recommend Otters Pool Studios. The professional advice and eye for detail all add to the service.

From Google Review

*****
Rating:

Fantastic service. Jon has, yet again, slipped in a last-minute job and saved the day. Thank You.

From Google Review

*****
Rating:

Master craftsman, providing beautiful frames with excellent service and delivery too. Also boasts a keen eye for the best frame to suit both the art work and your budget. Couldn't recommend more highly.

From Google Review

*****
Rating:

We had 5 x canvases framed, 2 x were large 1.2 square, the others smaller. Jon was very thorough at the consultation. We had all the paintings framed with a ‘flag gap’ frame for a contemporary appearance. Jon said the framing would be complete in a month and he delivered inside this programme. We are delighted. OPS was recommended to us by a professional artist. I wouldn’t hesitate to recommend Jon very highly.

From Google Review

*****
Rating:

Great service, friendly advice on framing technicalities and colours etc, exceeded time scale ( ie was done faster than expected), easy drop off and collection, beautifully packaged, helpfully carried to car - much appreciated. I’m very pleased with the 3 pictures I had framed. Thanks Jon!

From Google Review

*****
Rating:

When it comes to framing, Jon is a magician. Over the years I have had 6 large frames completed by Otters Pool Studio - and there is nowhere I would ever go again. The craftmanship, quality and durability is first class. Communications (despite a global pandemic) has always been excellent and when describing what you want, Jon will always give his honest and professional opinion/advice. Quite simply, he is a master of his craft.

From Facebook Post

Rating:

Expertly framed by the ingenious wizardry of Otters Pool Studio. There’s nobody else I would have trusted with it.

From Google Review

*****
Rating:

Excellent service, great quality. First- rate experience. Highly recommended.

From Google Review

*****
Rating:

Jon's care and attention to detail were first-rate. He provided helpful suggestions and was happy to take extra time to demonstrate several of the options for a large mount. The job was completed beautifully, and very promptly.

From Email

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l am delighted with the three pictures l collected this morning. The frames are finished to such an amazingly high standard. The care and precision you take is much appreciated.

From Google Review

*****
Rating:

Went above and beyond to make a truly wonderful gift for my mums birthday. Will definitely use again.

From Google Review

*****
Rating:

Incredible service from Otters Pool Studio. Everything is done with 100% care and consideration as well as master craftsmanship. Will use and re-use again and again.

From Google Review

*****
Rating:

I contacted Jon for advice on framing one print and a technical drawing of an engine block. The print was straight forward but the technical drawing was slightly more challenging, given the size and layout. I did not want to lose the draftsman's details from the lower right hand of the drawing. Jon and I chatted about folding over the last quarter of the drawing and replicating the drafting details.
The result is perfect, Jon replicated and added the detail in a small window in the bottom right of the frame, which was far more than I expected.

Thank you

From Facebook Review

Rating:

Fantastic Service. They did a brilliant job framing my poppy.

From Google Review

*****
Rating:

Amazing service, helpful advice - my late father's medals and photo have pride of place in my mother's lounge and give her so much pleasure.
I wouldn't hesitate to recommend Otters Pool Studio.
Thank you very much

From Google Review

*****
Rating:

Fantastic service and wonderful attention to detail. So pleased

From Google Review

*****
Rating:

Professional, helpful, knowledgeable service with a friendly smile. Very happy with the product and at a reasonable price!

If you have never had anything framed before then start here. No complicated language or technical phrases, just advice on what might be best for the item you want framed.

If you have used other framers then you can expect a really good finished product here.

Booking appointments online is simple.

COVID update July 2020: good safe practices here, no worries.

From Google Review

*****
Rating:

I bought a print for my wife which I needed to be framed, but wanted the frame to match one on a previous print I had bought from Whitewall Galleries. Sadly, Whitewall couldn't frame the print for me (for insurance reasons), but recommended me to Jon At Otters Pool Studios. What an excellent recommendation!

Unfortunately, Jon couldn't match the frame, but Whitewall agreed to sell me a matching frame. Jon collected the frame from Guildford for me, and did an amazing job to match the mounts. I took the print over to him and he mounted it in the frame while I waited and we chatted. The time zoomed past and we came away with the mounted print in the frame, all professionally wrapped for me to give to my wife.

Price was amazingly reasonable too. I would highly recommend anyone, who wants a print to be professionally framed, to book an appointment with Jon at Otters Pool Studio!

From Facebook Review

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The outstanding care, advice and beautiful finished product, Thank you.

From Email

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Over the years, Jon has completed well over 20 framing jobs for me. The quality of workmanship is second to none and all at a very reasonable price.
I have no hesitation whatever in recommending Otters Pool Studio. If it can be displayed in a frame, and believe me I've taken some 'strange' items to Jon, he never fails artistically to create the perfect presentation.

From Facebook Review

Rating:

Great care and attention to detail. Fantastic service.

From Google Review

*****
Rating:

Jon, has framed two prints and an Ordnance Survey map for me. I am pleased with all of them, they are all well done, ready within his timetable and for a good price.

From Google Review

*****
Rating:

Great professional service. You go once and you will keep going back for all of your framing needs. Deserved of 5 stars!

From Facebook Review

Rating:

If you are looking for perfection Otters Pool Studio is the place to go! You will feel very welcome too.

From Google Review

*****
Rating:

I have done business with Jon for many years and will continue to do so thanks to his reliable, professional and high quality service. I can only highly recommend

From Google Review

*****
Rating:

It was a real pleasure to work with Jon. He is very professional and knowleagable. He helped us choose beautiful framing for our two very special and old family oil paintings and the framing is of high quality! He communicated well on email and phone and was quick with the framing! We highly recommend Otters Pool Studio! We have not hung up our pictures yet due to paint work still going on but I will once they are up so that you all can see how lovely the framing is! Thank you so much Jon!

From Google Review

*****
Rating:

Excellent service, attention to detail and passion for art. Beautiful framing of my lino prints.

From Google Review

*****
Rating:

Jon recently printed and shipped one of my Giclee prints for me. As always the customer service from beginning to end was faultless with excellent communication through-out. I would not hesitate to recommend Otter's Pool to any other artists or to anyone wanting a bespoke framing service. Jon goes above and beyond in terms of customer service. Many thanks to Otter's Pool once more.

From Google Review

*****
Rating:

I recently worked with Jon to turn a canvas I'd bought online into a wall-ready piece of art. Jon was responsive and knowledgeable from our initial emails, advising the best way to do it and a range of cost options. He collected and dropped off at no extra cost. And the finished product is fantastic. Overall his service and work were faultless. Highly recommended.

From Google Review

*****
Rating:

I've used Otters Pool Studio a number of times for my giclee art prints. Jon has always gone above and beyond in helping me achieve the best results and always responds very quickly. Always helping to accommodate my last minute requests! I've always been very happy with the quality of the prints. Highly recommend.

From Google Review

*****
Rating:

Jon has done an amazing job. The frame itself is a work of art. The service and workmanship were 10/10 :) Highly Highly recommended.

From Google Review

*****
Rating:

Professional, friendly & very helpful. Jon goes the extra mile to help me get the best results with my art prints. I'm a happy returning customer. Very satisfied with his work! MC, Surrey

From Google Review

*****
Rating:

Excellent range of frames, quick turnaround, professional service. High quality frames.

From Email

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Thank you so much for being such a nice and reliable person to work with. I really appreciate it. FM, France

From Email

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Thank you for the framing you did for me, quality is superb and your advice on the frames was spot on. Many thanks for a super job.

From Facebook Review

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Every time I've had a picture framed at Otters Pool it has been done excellently. The team are really friendly and professional, and always provide good advice about how to achieve the best result. I can't recommend Otters Pool highly enough!

From Email

Rating:

I have tried most of the framers in this area and you are the best. CD, Bookham

From Facebook Review

*****
Rating:

I have used Jon and Otter Pool for the last 4 years now and I will not take any of my pictures or artwork to anybody else. My collection of David Dancy Wood are simple superb made so much better by Jon and his attention to detail.He takes the time to both talk you through the work and to show and advise on the best product to make your picture shine. He is a true professional from start to finish. Highly recommended 5 stars from me.

From Google Review

*****
Rating:

Friendly service, good quality and fair prices. Both time I've used them I've found they've added real value with their ideas when I've not been sure exactly how I want something framed.

From Google Review

*****
Rating:

Great studio, framing and restoration outfit in Guildford with knowledgeable & genuine owners. Touched by their warmth and compassion too. Pay it a visit whenever you are passing!

From Facebook Review

*****
Rating:

I am eternally grateful to Jon for helping save the day with a fast turnaround for a 70th birthday present for my Mum. Having spent all the time I had writing a poem, I had left myself with less than two weeks to have it framed. Jon was amazing - helping me refine the brief in my mind, and even assisting with the design and setting as well as the printing and framing. He is fantastic at framing and a lovely person to boot. Could not recommend highly enough and will now start slowly working my way through all the framing I have always meant to get done. Thank you again Jon - my Mum was absolutely thrilled and cried (happy tears) ;)

From Google Review

*****
Rating:

Brilliant service! Very helpful. Was able to accommodate my request even though I went in last minute before Christmas. Will definitely be back

From Google Review

*****
Rating:

I had three pictures to frame. I received some very helpful advice and there were plenty of frame options to choose from, the time scale given to complete the framing was accurate and the quality of work was exceptional. I would definitely recommend Otters Pool Studio.

From Facebook Review

*****
Rating:

Jon is happy, helpful and very good at what he does! I go to Jon to photograph my paintings and turn them into prints, which he does quickly and professionally. The results are fantastic and no, it is not just a matter of scanning and photocopying! He uses his photographic skills to capture my artwork on film and then translates it into a detailed, well coloured Giclee print for me (which isn't always an easy job with my art!). I have recommended him to people before and will do so in the future. Thank you Jon & Otters Pool Studio, see you next painting!

From Google Review

*****
Rating:

Had a poster framed and went with the initial suggestion for frame and mounting. Couldn't be happier with the result, made the poster look so much better with the lovely frame. Exceptional service, rushed the job for me and great price. Highly recommend.

From Facebook Review

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I've just got back my birthday present, a Brian Froud ltd edition art print which was framed by the lovely people here. This is the second time I've used their framing service, and once again I am over the moon with how my picture looks! They really know how to make a beautiful thing even more beautiful. Cannot recommend them enough. Thanks guys.

From Google Review

****
Rating:

A small independent picture framer with a very knowledgable , proffesional and friendly proprietor. Small and large art framed as well as re mounts re glazing of broken glass a huge choice of mounts and frame styles . Also quality print making and management. Possible to park nearby most times.

From Facebook Review

*****
Rating:

Beautiful, professional framing done by such lovely people. I have had 3 items framed and have 2 more to initiate. Highly recommended

From Google Review

*****
Rating:

I needed work done in a hurry - not only was it delivered within the tight time-frame, but beautifully done.

From Facebook Review

*****
Rating:

The picture of my Mums much loved cat was framed brilliantly - thank you so much.

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