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Testimonials

All of these testimonials are copied from Facebook or Google reviews, or from emails received. 

From Google Review

*****
Rating:

Incredible service from Otters Pool Studio. Everything is done with 100% care and consideration as well as master craftsmanship. Will use and re-use again and again.

From Google Review

*****
Rating:

I contacted Jon for advice on framing one print and a technical drawing of an engine block. The print was straight forward but the technical drawing was slightly more challenging, given the size and layout. I did not want to lose the draftsman's details from the lower right hand of the drawing. Jon and I chatted about folding over the last quarter of the drawing and replicating the drafting details.
The result is perfect, Jon replicated and added the detail in a small window in the bottom right of the frame, which was far more than I expected.

Thank you

From Google Review

*****
Rating:

Amazing service, helpful advice - my late father's medals and photo have pride of place in my mother's lounge and give her so much pleasure.
I wouldn't hesitate to recommend Otters Pool Studio.
Thank you very much

From Google Review

*****
Rating:

Fantastic service and wonderful attention to detail. So pleased

From Google Review

*****
Rating:

Professional, helpful, knowledgeable service with a friendly smile. Very happy with the product and at a reasonable price!

If you have never had anything framed before then start here. No complicated language or technical phrases, just advice on what might be best for the item you want framed.

If you have used other framers then you can expect a really good finished product here.

Booking appointments online is simple.

COVID update July 2020: good safe practices here, no worries.

From Google Review

*****
Rating:

I bought a print for my wife which I needed to be framed, but wanted the frame to match one on a previous print I had bought from Whitewall Galleries. Sadly, Whitewall couldn't frame the print for me (for insurance reasons), but recommended me to Jon At Otters Pool Studios. What an excellent recommendation!

Unfortunately, Jon couldn't match the frame, but Whitewall agreed to sell me a matching frame. Jon collected the frame from Guildford for me, and did an amazing job to match the mounts. I took the print over to him and he mounted it in the frame while I waited and we chatted. The time zoomed past and we came away with the mounted print in the frame, all professionally wrapped for me to give to my wife.

Price was amazingly reasonable too. I would highly recommend anyone, who wants a print to be professionally framed, to book an appointment with Jon at Otters Pool Studio!

From Facebook Review

Rating:

The outstanding care, advice and beautiful finished product, Thank you.

From Email

Rating:

Over the years, Jon has completed well over 20 framing jobs for me. The quality of workmanship is second to none and all at a very reasonable price.
I have no hesitation whatever in recommending Otters Pool Studio. If it can be displayed in a frame, and believe me I've taken some 'strange' items to Jon, he never fails artistically to create the perfect presentation.

From Facebook Review

Rating:

Great care and attention to detail. Fantastic service.

From Google Review

*****
Rating:

Jon, has framed two prints and an Ordnance Survey map for me. I am pleased with all of them, they are all well done, ready within his timetable and for a good price.

From Google Review

*****
Rating:

Great professional service. You go once and you will keep going back for all of your framing needs. Deserved of 5 stars!

From Google Review

*****
Rating:

I have done business with Jon for many years and will continue to do so thanks to his reliable, professional and high quality service. I can only highly recommend

From Google Review

*****
Rating:

It was a real pleasure to work with Jon. He is very professional and knowleagable. He helped us choose beautiful framing for our two very special and old family oil paintings and the framing is of high quality! He communicated well on email and phone and was quick with the framing! We highly recommend Otters Pool Studio! We have not hung up our pictures yet due to paint work still going on but I will once they are up so that you all can see how lovely the framing is! Thank you so much Jon!

From Google Review

*****
Rating:

Excellent service, attention to detail and passion for art. Beautiful framing of my lino prints.

From Google Review

*****
Rating:

Jon recently printed and shipped one of my Giclee prints for me. As always the customer service from beginning to end was faultless with excellent communication through-out. I would not hesitate to recommend Otter's Pool to any other artists or to anyone wanting a bespoke framing service. Jon goes above and beyond in terms of customer service. Many thanks to Otter's Pool once more.

From Google Review

*****
Rating:

I recently worked with Jon to turn a canvas I'd bought online into a wall-ready piece of art. Jon was responsive and knowledgeable from our initial emails, advising the best way to do it and a range of cost options. He collected and dropped off at no extra cost. And the finished product is fantastic. Overall his service and work were faultless. Highly recommended.

From Google Review

*****
Rating:

I've used Otters Pool Studio a number of times for my giclee art prints. Jon has always gone above and beyond in helping me achieve the best results and always responds very quickly. Always helping to accommodate my last minute requests! I've always been very happy with the quality of the prints. Highly recommend.

From Google Review

*****
Rating:

Jon has done an amazing job. The frame itself is a work of art. The service and workmanship were 10/10 :) Highly Highly recommended.

From Google Review

*****
Rating:

Professional, friendly & very helpful. Jon goes the extra mile to help me get the best results with my art prints. I'm a happy returning customer. Very satisfied with his work! MC, Surrey

From Email

Rating:

Thank you so much for being such a nice and reliable person to work with. I really appreciate it. FM, France